Family Name History Certificates

Delivery times vary for each individual item.

Certificates – allow 48-72 hours for processing. Items are sent  in a tube with Australia Post with tracking. Please allow up to 7-10 working days for delivery. Express Post also available.

Golf Shirts – allow 48-72 hours for processing. Items are sent with a courier, and can take up to 2 weeks for production. Delivery is within 5 days once the shirts are finished.

Framed Items – allow 48-72 hours for processing. I will be in contact with you directly to select the frame type and style. Framing can take up to 10 working days. Shipping is usually with a courier, and will be a few days once your item is finished framing. You will receive regular updates and tracking information once your item is sent.

Shields – allow 48-72 hours for processing. Shields are made by hand by my Artisan shield maker. This can take up to 6 weeks for handcasting, painting and finishing. Shields are posted with tracking and insurance. Can take up to 7 weeks to receive the item.

Jewellery – allow 48-72 hours for processing. I will be in contact with you directly during the design phase of the process. I will send you photographic updates of the items as they are being made. Once the item is finished and any outstanding payments have been made, your item will be sent with insurance via courier. Depending on the length of the design phase, you may need to allow up to 3 weeks for these handmade bespoke items.

Embroidery – allow 48-72 hours for processing. Embroideries are done by hand, and can take up to a maximum of 6 weeks for delivery.

Coffee Mugs, Stubby Coolers, Keyrings, Mouse Mats, Coasters – allow 48-72 hours for processing. Items are sent via courier. Please allow up to 10 working days for production, and then up to 4 days for delivery.

Lead Free Crystal Glassware – You will be contacted once your paid order is received. We will engage in an artwork creation and approval process. Your order will then take 7 working days for production and 3 days for delivery. Delivery is by courier as the item is fragile. A physical address is required. If you will be at work, is probably best to organise delivery to your workplace or another safe location.

Any questions on delivery and production times, please get in touch. If you have an urgent need, please let me know as I may be able to accommodate your deadline if I’m aware of it.

Thank you

Freecall: 1800 809 963 |  Email: info@heraldicnames.com.au